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Shipping & Returns

We do a full charge and the delivery of every order, even if we send more than one package. So, if some of your goods in stock, others are not, we will send as soon as possible and that is to get other people as they are - but you only pay one shipping cost.

Alternative shipping address
We can now address a package delivery alternative. If you want the parcel published elsewhere, please include the exact address.

If we provided to you in the workplace, should be recorded, for example, registered companies, schools and hospitals.

Special delivery instructions
Note: If you specify special instructions accompany the delivery details, we can not take responsibility if the missing package in transit.

Payment checks Delivery
Please allow up to 15 days for delivery.
Orders delays / lost in transit

We promise that we will do best to make absolutely sure you receive your order within the specified time.

We work with our messenger 97.8% accuracy has their 24 hours of accuracy businesses and 98% 2-5 days of service for them.

Sometimes, events beyond our control may result in the package is late, and this is the courier, we can assume no responsibility for such delays.

All claims for missing items must be made within 28 days of the order date.

Delivery policy
Please allow three business days for us from the date of shipment, a former parcel to be pursued.
We will contact our courier to investigate, and found a package.
Project was mentioned in the shipping process, we express, if not delivered within 7 days from the date of shipment of the missing. At this point, we will make sure that the replacement be sent directly to you.

Fast transfer:
If the order is not a business day to the next, please tell us, we will contact our courier to find it.
We will offer an alternative, if we can not immediately find the parcel courier.

Local taxes and import
Please note that we are not responsible for any local or import tax.

We know that sometimes you need to return the item to us, we have easy, fast and simple.

We have no return policy means that if you are not 100% satisfied, we will send you a project, we will be happy to replace or refund your money.

When you receive your item, you have 14 days to change your mind, and send it back to us.

We will replace or refund all the projects, including:

It will be returned within 14 days of receipt for us.
It returned to us in perfect condition, in their original packaging, and other labels.

Your statutory rights are not affected. Please check the invoice or return the form, let us know what you want us to take the action to be taken, for example. Exchange or refund. This will help us to ensure a fast and effective treatment of your return.

You have to pay shipping charges to return the package. We'll want to determine your situation enough postal insurance as part of the missing en route to us.

If you have questions, ask to return item (s), please send an e-mail

Communicate with
When you return to your project, remember that replacing the code and the size.
We will send you the free shipping replacement address in the UK.
We exchange quickly turns around, because we can and inventory, which are aimed at within 24 hours of receiving your return to us your replacement.
Remember that there may be a slight delay during rush hour.

Refund We pay to monitor the project, in addition to payment by cash or money order, we will pay the situation through the original payment method.
We do our best to handle all refunds within 24 hours of receipt, but allowed during peak hours seven days for a refund.
When we complete your refund, we will send you to send an e-mail to let you know.
Note: Gift Wrapping not refundable
Us (if applicable) the reasonable costs of return of up to 4.99 pounds postage value, if found fault with the project. (A terms and conditions. The goods have been received, and after inspection, there is no refund. Requires proof of delivery.)

Project failure
If you find that your project fails, send it to us, we will see, as long as possible. If we have a manufacturing defect, we will replace or refund.
Wrong item must be returned within a reasonable time must be clean and dry.
Please check all your information and a statement describing the failures as well as other useful information.
We'll try to get back within 24 hours to receive your package for you, but at peak times, it can take a bit 'longer.
When an error is detected, it will be your return shipping reasonable.
Sometimes, when we are struggling to locate the fault, you can request a second opinion from the product manufacturer.
Your statutory rights are not affected.

Cancel If you change your mind and decide not to proceed with the order, you can cancel the plan within 14 days from the date we receive your order. Cancellation before shipment

To cancel orders for shipping, we recommend the second order, if they call us, we will do our best to cancel the order and shipment. Cancellation after shipment

If you want to cancel the order sent, you should wait until you receive your order, please follow our return process.

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